Shopping at Superior Nut
Can anyone shop at Superior Nut?
Yes! Our retail store and online shop are open to everyone. Whether you’re picking up your favorite snack, shopping for baking ingredients or stocking up for an event, you’re welcome to shop with us.
Where is your retail store located?
Visit us at 5200 Valley Blvd., Los Angeles, CA 90032.
What are your store hours?
Our regular store hours are Monday through Friday, 7:30 AM–4:00 PM. Seasonal Saturday hours may be available during October, November and December from 8:00 AM–1:00 PM. We recommend confirming seasonal hours before visiting.
Is parking available?
Yes, parking is available for customers.
Can I shop in-store and online?
Yes. Customers can shop at our Los Angeles retail location or browse available products through our online store.
Products
What types of products do you sell?
We’re more than just nuts! Our selection includes nuts, dried fruit, snack and trail mixes, seeds, chocolates, spices, baking ingredients, oils and more. Selection and availability may vary.
Do you sell nuts by the pound or in prepackaged sizes?
Retail products are available in prepackaged sizes, with available sizes varying by product.
Do you carry raw, roasted, salted and unsalted nuts?
Yes. We offer a variety of raw, roasted, salted and unsalted options depending on the product.
Do you offer dried fruit, trail mix, seeds, chocolate, spices and baking ingredients?
Yes. Superior Nut carries a wide range of products beyond nuts, including dried fruit, snack mixes, seeds, chocolate, spices and baking ingredients.
Do you offer Non-GMO options?
Yes, select products are available as Non-GMO. Check individual product information or contact us if you’re looking for a particular option.
Do you offer seasonal products or gift items?
Yes. Seasonal products and gift options are available throughout the year, with selection varying by season.
How can I find out if a product is currently in stock?
Availability can change, so check our online store or contact us at (323) 223-2431 for current product availability.
Ingredients, Allergens & Storage
Where can I find ingredient and nutrition information?
Ingredient and nutrition information can be found on individual product packaging. If you need additional information about a specific product, contact our team.
Do your products contain or come into contact with common allergens?
Our facility handles nuts and other common food allergens. Always review the ingredient and allergen information on the individual product package before consuming a product, particularly if you have a food allergy.
How should I store nuts and dried fruit?
For best quality, keep products sealed and stored in a cool, dry place away from direct sunlight and heat.
How long do your products stay fresh?
Shelf life varies by product and storage conditions. As a general guideline, many products maintain their best quality for approximately 3–4 months when properly stored. Refer to the individual package for product-specific information.
Can nuts and dried fruit be refrigerated or frozen?
Many nuts and dried fruits can be refrigerated or frozen to help maintain freshness for longer periods. Keep them tightly sealed to protect them from moisture and odors.
Ordering & Payment
Can I place an order ahead of time?
Yes. Orders may be placed in advance, subject to product availability.
Do you offer local pickup?
Yes. Local pickup is available from our Los Angeles location.
Do you offer delivery or shipping?
Yes. Shipping options are available through our online store. Wholesale customers should contact our team regarding local delivery and larger shipments.
Are online and in-store prices the same?
Yes, unless otherwise indicated for a specific promotion or offer.
Returns & Order Problems
What is your return or exchange policy?
Because our products are consumable, return and refund requests are reviewed individually. Issues must be reported within 14 days of delivery. Certain products, including bulk items sold by the case, are not eligible for return.
Can opened food products be returned?
Generally, opened food products cannot be returned. If there is a quality problem or another issue with your purchase, contact us so our team can review the situation.
What should I do if my order arrives damaged, incorrect or missing an item?
Contact us within 14 days of delivery at info@superiornutla.com or (323) 223-2431. We may request photographs or other information to help verify and resolve the issue.
How do I change or cancel an order?
Contact our office as soon as possible. If the order has already entered production, preparation or shipping, changes or cancellations may not be possible.
Large & Special Orders
Can I place a large retail order for a party or event?
Yes. Contact us to discuss product availability, quantities and timing.
Do you offer gift baskets, party trays or custom snack mixes?
Yes. Available options can vary, so contact our team to discuss what you’re looking for.
How much notice should I give for a large or special order?
We recommend allowing approximately 3–5 business days whenever possible. Larger or highly customized orders may require additional time.