WHOLESALE FAQ

Getting Started

Who can order wholesale?
Wholesale ordering is available to businesses, including restaurants, bakeries, retailers, caterers, foodservice operators and other qualified business customers.

Do I need a business license or resale certificate?
A valid business license is required to establish a wholesale account. Additional documentation may be requested depending on the account or order.

How do I open a wholesale account?
Complete a new customer profile and provide the required business and payment information. Our team will review your information and contact you once your account is ready.

How long does wholesale account approval take?
Wholesale account approval generally takes approximately 2–3 business days once all required information has been received.

Ordering

Is there a minimum wholesale order?
Wholesale orders generally require quantities of more than 20 pounds. Minimum quantities may vary depending on the product.

How do I place a wholesale order?
Wholesale orders can be placed through our team by phone or email. Contact us at (323) 223-2431 or info@superiornutla.com. 

Can I request a wholesale price list or product catalog?
Yes. Our wholesale product list is available through our website, or you can contact our team for assistance. The current site also provides separate wholesale and in-store retail product lists. 

Do you offer samples before I place a larger order?
Yes. Samples may be available for qualifying wholesale inquiries. Contact us to discuss the product you’re interested in.

Can I reorder products I’ve previously purchased?
Absolutely. Existing customers can contact our team to reorder previously purchased products, subject to current availability and pricing.

Products & Packaging

What products are available for wholesale?
Our wholesale selection includes nuts, dried fruit, seeds, chocolates, spices, baking ingredients, oils and additional specialty products. Please refer to our current wholesale product list for available items. 

What bulk sizes are available?
Bulk products are commonly available in 25 lb., 30 lb. and 50 lb. quantities, depending on the product.

Do you offer raw, roasted, salted, unsalted and flavored products?
Yes. Available preparation and flavor options vary by product.

Do you offer custom blends or private-label packaging?
Yes. Custom product blending and private-label opportunities are available for qualifying wholesale customers. Our current site also confirms custom blending and seasoning applications. 

Can you accommodate special packaging requests?
Special packaging is not generally available outside of our established packaging and private-label options. Contact our team to discuss your specific needs.

Where can I find ingredient, allergen, nutrition and shelf-life information?
Product-specific information is available on product packaging. Wholesale customers requiring additional product documentation can contact our team.

Pricing & Payment

How is wholesale pricing determined?
Wholesale pricing is based on the product, quantity ordered and current market pricing.

Are volume discounts available?
Yes. Volume pricing may be available depending on the product and quantity ordered.

What payment methods do you accept?
Accepted payment methods include credit card, check, cash and ACH.

Do you offer payment terms for approved accounts?
Wholesale orders do not currently offer payment terms unless otherwise specifically arranged with Superior Nut.

Are prices subject to change?
Yes. Because ingredient and commodity costs fluctuate, wholesale pricing is subject to change.

Pickup, Delivery & Shipping

Can wholesale orders be picked up at your Los Angeles location?
Yes. Wholesale orders can be picked up at 5200 Valley Blvd., Los Angeles, CA 90032. 

Do you offer local delivery?
Yes. Local delivery is available for qualifying wholesale orders.

What areas do you deliver to?
Superior Nut provides local delivery within approximately a 100-mile service area, subject to order size, location and availability.

Do you ship wholesale orders outside Los Angeles or California?
Yes. Orders outside our local delivery area can be shipped using third-party freight or trucking services.

How are delivery and shipping fees calculated?
Delivery and shipping costs are based on factors including destination, ZIP code, order size and shipping method. Contact our team for a quote.

How long does it take to prepare a wholesale order?
Most wholesale orders require approximately 2–3 business days for preparation, depending on product availability and order size.

Are same-day or rush orders available?
Rush or same-day service may be available depending on the products, quantity and production schedule. Contact us directly to confirm availability.

Order Changes & Problems

Can I change or cancel a wholesale order?
Contact us as soon as possible if you need to change or cancel an order. A restocking fee may apply, and some orders may not be eligible for cancellation once preparation or production has begun.

What should I do if an item is missing, damaged or incorrect?
Contact our office as soon as possible so our team can review the order and help resolve the issue.

What is the return or credit policy for wholesale orders?
Wholesale return and credit requests are reviewed individually. Because the products are consumable, restrictions apply, and bulk products sold by the case are not eligible for return under the current return policy. 

Who should I contact about an existing wholesale order?
Call our office at (323) 223-2431 or email info@superiornutla.com.